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New Client Information

New Client InformationThank you for choosing to become part of the AVDH family! New client information is listed below!

We recognize that coming to a new veterinary hospital can be stressful for pet parents and their pets. To promote a calmer environment, we provide separate entrances and separate exam rooms for dogs and cats. To keep the dogs happy and relaxed, we have a bucket full of dog treats in the lobby and exam rooms. To ensure that our feline patients are comfortable, cat toys are provided in our feline exam room and soothing music plays in the feline ward.

Before you come, we recommend you e-mail or fax your pet’s medical records to our office. Our fax is (512) 288-5538 and our email is avdh@austinvet.net. It is also important to know the name and dosage of your pet’s current medication. By having this important information, we can quickly and efficiently get you checked-in, diagnosed, and treated.

Please note we are on Highway 290 West. New clients frequently take Highway 290 East, and end up in Manor 45 minutes away.

Please visit our Hospital Tour Page for more information about our facilities and a photo of our building.